Line manager communications with impact
One of the most important variables in employee engagement is the quality of line management communications.
The enduring challenge is to align line managers to provide consistent levels of engagement, so that they communicate with impact and can cascade effectively.
We consolidate the content, highlight priorities and provide the materials for cascade. Managers’ toolkits and focused deep dive events have their place, but we believe that we’ll only make significant improvements here by unwrapping what ‘good line management looks like’ and actively share this ‘best practice’ peer-to-peer through a line manager network.
We have already identified that, for a number of our key clients, establishing a closed line manager network to share experiences and best practice is proving to be an extremely valuable area of focus. Our aim is to eventually establish a rotating line manager steering group that helps shape the comms agenda and direct the way line managers communicate in the future.
We know the principle works. Most businesses already realise the value and power of ‘brand advocates’, and have unearthed example employees that really live the brand and take on deeper brand learning willingly. This really works to build trust and reputation internally.
And the same principle can be applied to your line managers' communications. With open interaction and clear comms endorsement we can empower the best line managers to step forward and help drive a better solution.
This is something we’re very passionate about, so for our next Insiders in September we’ll be exploring ways to get your line managers actively involved.
Want to talk more? Please get in touch.