Facts at a glance

  • Brief
    HR communications
  • Audience
    All Centrica & British Gas line managers and employees
Key Skills

Digital, Great culture


Delivering consistent and engaging HR communications every day in every way.

When Centrica researched and found their existing HR communications needed to evolve, improve and be updated - Avvio helped Centrica People Services take the huge and long step to move away from having transactional conversations to truly engaging with their people.

When Centrica researched and found their existing HR communications needed to evolve, improve and be updated - Avvio helped Centrica People Services take the huge and long step to move away from having transactional conversations to truly engaging with their people.


Avvio created a People Services personality – a consistent look and an engaging tone of voice to really connect with employees and deliver important and sometimes extremely sensitive information.

Over 70 emails, 270 letters, 45 forms and 34 policies rewritten.

All of which are simple, human, open, helpful and jargon-free and reflect a more positive and appealing People Services. To react to the ever-changing nature of HR, as new and amended employment legislation is introduced, editable Microsoft Word templates with embedded styles and formatting were also developed to enable Centrica People Services to make necessary changes in-house. Guidelines for writing, personalising and amending templates were also produced with bespoke train the trainer workshops for policy owners and HR services.


Results

I want to say how much we have enjoyed working with you all at Avvio. You have helped deliver an excellent product under tight time scales and a limited budget.
Melanie Flogdell Head of HR Policy, Centrica.
 
Even our contacts are saying our policy and guideline documents are the best they’ve seen in terms of layout and flow.This reflects well on all the work we’ve done with Avvio.
Fraser McLaren Risk Manager, Centrica.

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